Check-in Time: Between 10 AM and 10 PM. Rooms are ready at 3PM.
Check-out Time: Before 11 AM. You can pick your luggage later.
Children: Children must be older than 12.
Smoking: Smoking is strictly prohibited.
Candles & incense: They are strictly prohibited.
Pets: No pet is allowed.
The deposit is 25% of the total cost of the booking. *
Half of the deposit will be refunded if the cancellation occurs more than 10 days before arrival. It is not refundable otherwise. There is a Grace Period of 24 hours for free cancellation. For Grand Prix 2018, the deposit is the full amount and it is not refundable.
Full payment is due upon arrival, with Visa, MasterCard, American Express or cash (Canadian Dollars only). The credit card used to make the booking must be presented at check-in to verify identity, along with photo ID. Payment of the balance will be taken at check-in once the credit card is verified. Third-party credit card billings are not accepted.
Visitors are not allowed, unless there is a specific agreement with Héritage Victorien administration. For any situation involving visitors please contact us at the time of booking.